ONLINE BOOKING

IMPORTANT UPDATES & ANNOUNCEMENTS

See up to date information for the latest updates/closures/schedule changes

REGULAR & SAME DAY IN PERSON APPOINTMENTS

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SAME DAY In Person Appointments (for selected physicians)

Please note for same-day appointments, portal opens at 6:00AM, weekdays, +holidays that fall on a weekday if your family physician is working

Based on availability, once booked, no more will be added for day.

Please call us if you need urgent support. See Links Below!

NON-Urgent

In Person Appointments & Phone Appointments: (must currently be enrolled to physician to book)

*Please book complete physicals (CPX) with your FAMILY DOCTOR.

If you need to cancel the appointment, please open your confirmation email and click on the CANCEL button.

Refrain from calling the clinic as wait times will be longer than usual.

Shot/Injection & Covid Vaccine Appointments

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Nurse Led Shot/Injection Clinic

Schedule:

THURSDAYs (9:00am – 12:00pm) BOOKED APPOINTMENTS ONLY

SATURDAYs (11:00pm – 1:00pm) WALK IN to see a nurse

(Do not book covid vaccines here, see COVID-19 Vaccine section below)

Please note: All steroid, joint, and cosmetic injections need to be booked with your physician.

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COVID-19 Vaccines

We offer covid vaccines on Fridays only.

For KMC patients and general public (12+ years of age) to book.

Covid Vaccines offered:

UNAVAILABLE until next covid booster becomes available Fall 2026

Oceans Online Portal for Secure Messaging

Click on OCEAN graphic to upload forms/photos/send messages to your physician.

Appropriate use of Secure Messaging:

  • Securely send message to the medical secretary with non-urgent matters

  • Receive lab requisitions

  • Receive copies of test results and consult notes (by reasonable request)

  • Receive details of specialist appointments (all referrals sent via secure messaging, please check your junk/spam mail)

  • For prescription refills: Please call your PHARMACY instead and ask them to send a refill authorization request to (905) 890-7102.

Please note that this link is only for NON URGENT administrative questions/requests. It is not to replace an in person medical visit. All messages are answered in 3-4 business days, during regular business hours. If you need urgent attention, please call the clinic during office hours or go to your nearest ER.

Icon of a calendar with a plus sign and a telephone receiver, indicating scheduling a call or appointment.

Telephone Appointments

The Physician will attempt to call you, within a one hour window of the appointment time, that is, one hour before, to one hour after.

They may be calling from a BLOCKED/PRIVATE number so your phone must be able to accept these calls.

If there is no answer, and you have voicemail, they will leave a message asking you to rebook your appointment.

Medical care provided by telephone, for some disorders or urgent problems, cannot replace the need for physician examination or an in person assessment. Patients must seek urgent emergency department care as necessary, in their own judgement or if advised by the physicians or staff here.

Please Call Us First!

All of our Physicians keep same day appointments for urgent health concerns.

Every month we receive a report from the Ministry of Health indicating when our patients are seeking care from physicians outside our group. Our clinic is then billed to pay for those services rendered.

We do not receive notes or records of your visit to a walk in clinic and they do not have access to your records or history.

We have extended business hours for your convenience. We are asking you to refrain from using walk in clinics. Please call us to schedule your appointment. We will try our best to accommodate you.