ONLINE BOOKING
IMPORTANT UPDATES & ANNOUNCEMENTS
See up to date information for the latest updates/closures/schedule changes
We have switched phone providers, please be patient as we navigate our new system. Do not leave a voicemail requesting for an appointment, please help us reduce call volumes by booking your appointment online. Thank you.
REGULAR & SAME DAY IN PERSON APPOINTMENTS
SAME DAY In Person Appointments (for selected physicians)
Please note for same-day appointments, portal opens at 6:00AM, weekdays, +holidays that fall on a weekday if your family physician is working
Based on availability, once booked, no more will be added for day.
Please call us if you need urgent support. See Links Below!
NON-Urgent
In Person Appointments & Phone Appointments: (must currently be enrolled to physician to book)
*Please book complete physicals (CPX) with your FAMILY DOCTOR.
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Dr. Vera Cheung (Regular/future appointments)
Dr. Vera Cheung (SAME DAY OPENS AT 6AM, excludes weekends)
Physician Assistant: Fatima Usman (for Dr. Cheung patients only). Patients booked with Fatima will also be reviewed and seen by Dr. Cheung
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Dr. Ruth Abraham (Regular/future appointments) NO AVAILABILITY AFTER SEPTEMBER 20, 2026 UNTIL SPRING 2027
Dr. Ruth Abraham (SAME DAY OPENS AT 6AM, excludes weekends) NO AVAILABILITY AFTER SEPTEMBER 20, 2026 UNTIL SPRING 2027
Dr. Alexa Lund (Covering Dr. Abraham’s Maternity leave SEPTEMBER 21, 2026-Spring 2027)
***Dr Ruth Abraham: Maternity Leave Announcement***I will take Maternity Leave from September 20, 2026-Spring 2027.
I am very pleased to have Dr. Alexa Lund providing coverage and care for my patients. Dr. Lund is an excellent, compassionate physician whose approach to patient care is very similar to mine, and I am confident you will be in wonderful hands.
Our clinic remains available to you throughout my leave and I encourage you to see Dr. Lund for all of your healthcare needs during this time. I look forward to maintaining continuity of care and welcoming you back when I return in Spring 2027.
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ALL NEW PATIENTS can start booking appointments AFTER the first in person visit to the office.
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Dr. Anna Tse **(All of Dr. Tse’s patients & Kingsbridge enrolled patients can book if your doctor is unavailable)
NOTE: ANNA KAY SMITH’s (Physician Assistant) LINK IS ABOVE UNDER Dr. Richard Chen
Out of Office:
March 15-March 19, 2027
June 28- July 2, 2027
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LOCUMS: Please book with our covering physicians below!
ALL KMC enrolled patients can book if your doctor is is unavailable
Dr. Maryse Morkos (Works Mondays)
Dr. Vanessa Reves
Dr. Alexa Lund
Out of office:
October 8-18, 2026
February 12-21, 2027
Dr. Prabhpreet Bassi (Works Thursdays)
Dr. Grace Huang (Work Wednesdays)
If you need to cancel the appointment, please open your confirmation email and click on the CANCEL button.
Refrain from calling the clinic as wait times will be longer than usual.
Shot/Injection & Covid Vaccine Appointments
Nurse Led Shot/Injection Clinic
Schedule:
THURSDAYs (9:00am – 12:00pm) BOOKED APPOINTMENTS ONLY
SATURDAYs (11:00pm – 1:00pm) WALK IN to see a nurse
(Do not book covid vaccines here, see COVID-19 Vaccine section below)
Please note: All steroid, joint, and cosmetic injections need to be booked with your physician.
COVID-19 Vaccines
We offer covid vaccines on Fridays only.
For KMC patients and general public (12+ years of age) to book.
Covid Vaccines offered:
UNAVAILABLE until next covid booster becomes available Fall 2026
Upload file/photo – only for patients of Kingsbridge
DO NOT SEND URGENT MATTERS HERE
Oceans Online Portal for Secure Messaging
Click on OCEAN graphic to upload forms/photos/send messages to your physician.
Appropriate use of Secure Messaging:
Securely send message to the medical secretary with non-urgent matters
Receive lab requisitions
Receive copies of test results and consult notes (by reasonable request)
Receive details of specialist appointments (all referrals sent via secure messaging, please check your junk/spam mail)
For prescription refills: Please call your PHARMACY instead and ask them to send a refill authorization request to (905) 890-7102.
Please note that this link is only for NON URGENT administrative questions/requests. It is not to replace an in person medical visit. All messages are answered in 3-4 business days, during regular business hours. If you need urgent attention, please call the clinic during office hours or go to your nearest ER.
Telephone Appointments
The Physician will attempt to call you, within a one hour window of the appointment time, that is, one hour before, to one hour after.
They may be calling from a BLOCKED/PRIVATE number so your phone must be able to accept these calls.
If there is no answer, and you have voicemail, they will leave a message asking you to rebook your appointment.
Medical care provided by telephone, for some disorders or urgent problems, cannot replace the need for physician examination or an in person assessment. Patients must seek urgent emergency department care as necessary, in their own judgement or if advised by the physicians or staff here.
Please Call Us First!
All of our Physicians keep same day appointments for urgent health concerns.
Every month we receive a report from the Ministry of Health indicating when our patients are seeking care from physicians outside our group. Our clinic is then billed to pay for those services rendered.
We do not receive notes or records of your visit to a walk in clinic and they do not have access to your records or history.
We have extended business hours for your convenience. We are asking you to refrain from using walk in clinics. Please call us to schedule your appointment. We will try our best to accommodate you.